Privacy Policy
Last Updated: 23 August 2026
1. Introduction
Al Sheraa Foods Company (“Sheraa Foods”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit or interact with our website:
Our website is primarily a corporate/company-profile website intended to provide information about Sheraa Foods, our company, activities, products, services, and brands.
The website does not operate as an online store and does not normally require users to create an account or provide personal information to browse the website.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect limited personal information, including:
- Name
- Email address
- Telephone or mobile number
- Company or organization name
- Information included in messages or enquiries submitted to us
- Any other information that you voluntarily provide when contacting us
We may also automatically receive limited technical information when you visit our website, such as IP address, browser type, device information, operating system, pages visited, and general website usage information, where such information is collected by our hosting provider, security services, analytics tools, or similar technologies.
3. How We Collect Personal Data
We may collect personal data when you:
- Contact us through our website
- Submit an enquiry or contact form
- Communicate with us by email, telephone, or other communication channels
- Visit or interact with our website
We do not require you to create an account simply to browse our corporate website.
4. How We Use Personal Data
We may use personal data for purposes including:
- Responding to enquiries and requests
- Communicating with individuals or organizations who contact us
- Providing information about our company, products, services, and business activities
- Managing and improving our website
- Maintaining website security
- Preventing misuse, fraud, or unauthorized activity
- Complying with applicable legal and regulatory requirements
We do not sell personal data to third parties.
5. Legal Basis for Processing
We process personal data in accordance with applicable laws and regulations, including the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations where applicable.
Depending on the circumstances, processing may be based on your consent, the fulfillment of a request, a legitimate or lawful purpose, compliance with a legal obligation, or another lawful basis permitted under applicable law.
6. Sharing of Personal Data
We may disclose personal data to third parties only when reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by law.
Such parties may include:
- Website hosting and infrastructure providers
- Website security and technical service providers
- IT and technology service providers
- Analytics or website performance service providers, if used
- Government authorities or regulatory bodies where legally required
- Professional advisers or service providers where necessary
We do not sell or rent your personal data.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies to ensure proper website functionality, improve website performance, understand website usage, and maintain security.
Some third-party services integrated into the website may also use cookies or similar technologies.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
When personal data is no longer necessary, we will take reasonable steps to delete, destroy, or anonymize it in accordance with applicable requirements and our internal procedures.
9. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no website or electronic transmission can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights relating to your personal data, including the right to:
- Be informed about the purpose and legal basis of processing
- Request access to your personal data
- Request a copy of your personal data in a readable format
- Request correction, completion, or updating of inaccurate or incomplete personal data
- Request destruction or deletion of personal data where applicable
- Withdraw consent where processing is based on consent
These rights are subject to applicable legal requirements and exceptions.
The Saudi Personal Data Protection Law recognizes rights including access, provision, correction, destruction, and withdrawal of consent.
11. Requesting Deletion of Your Data
If you would like to request deletion of your personal data or, where applicable, deletion of an account associated with our services, please use our dedicated request page:
Delete Account / Personal Data Request
https://sheraafoods.com/delete-account
You may also contact us using the contact information provided below.
We may need to verify your identity before processing a deletion request.
Some information may need to be retained where required by applicable law, regulatory requirements, legitimate legal obligations, or for the establishment, exercise, or defense of legal claims.
12. International Transfers
Where personal data is processed or stored outside the Kingdom of Saudi Arabia through our service providers or technology platforms, we will take appropriate measures as required by applicable laws and regulations.
13. Children’s Privacy
Our website is a general corporate website and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal data from children for purposes unrelated to our legitimate business activities.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business activities, website functionality, applicable laws, regulations, or privacy practices.
The latest version will be published on this page with the updated date.
16. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Al Sheraa Foods Company
شركة الشراع الغذائية
Email: b2b@sheraafoods.com
Phone: +966 59 415 3469
Website: https://sheraafoods.com/
For privacy or personal-data requests, please use our dedicated request page:
https://sheraafoods.com/delete-account
Last Updated: 23 August 2026